Welcome to Mojo & McCoy website terms and conditions for use.  These terms and conditions apply to the use of this website at www.mojoandmccoy.com.  By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

 

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us.  If you do not accept these terms, do not use this website.

 

Mojo & McCoy Limited is a company registered in England and Wales, whose registered office is 4 Bridge Street, Hungerford, Berkshire, RG17 0EH.

 

Our company registration number is 9042545.

Our VAT registration number is 188643069.

 

References to “we”, “us” and/or  “our” throughout www.mojoandmccoy.com (“the website”) are to Mojo & McCoy Limited.  We reserve the right to modify these terms without notice to you.

 

PRIVACY AND SECURITY POLICY

 

We consider all the information you share with us private and confidential.  When you visit, register or order products on www.mojoandmccoy.com you may be asked to provide certain information about yourself including your name, address and contact details.  We store customer information in an effort to improve your shopping experience and to offer the highest level of customer service.  We do not share your personal details with third parties without your prior permission.

 

Mojo & McCoy Ltd does not store any customer financial details.  Mojo & McCoy Ltd reserves the right to disclose the information about you as required by law, in response any law enforcement requests as necessary to protect the property, interests and rights of Mojo & McCoy Ltd.

 

You can review, change or delete certain personal information at any time. To change your personal information please contact us by email at info@mojoandmccoy.com or write to us at Mojo & McCoy, 4 Bridge Street, Hungerford, Berkshire, RG17 0EH.  Please note that when you purchase from us we will confirm your order by email.  In addition we may also need to contact you by phone or post with other details regarding your order.  On registration of a Mojo & McCoy account you will select a password and user name that you can use to access your account.  You are responsible for keeping your password and user name confidential and are responsible for all activities carried out under them.  We will not be responsible for any losses suffered by you where your password is used by someone else unless this is because of our negligence. 

 

ORDERS

 

You are deemed to place an order with us by ordering via our online checkout process.  As part of our checkout process you will be given the opportunity to check your order and correct any errors.  We will send you an order acknowledgement, detailing the products you have ordered.

 

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. 

 

Our acceptance of an order takes place when we dispatch the order.  We will send you a dispatch confirmation by email.  When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

 

We reserve the right to refuse to accept an order where we are unable to obtain authorization for payment, where shipping restrictions apply to a particular item, if the item ordered is unavailable or does not satisfy our quality control standards, if there has been a pricing or product description error, if you do not meet any eligibility criteria set out in our terms and conditions.

 

PRICING AND PAYMENT

 

Prices shown are in GBP and are inclusive of VAT at the applicable rate.  We reserve the right to change the VAT rate as required by law. 

 

Our prices are reviewed periodically.  Any prices shown on the website are current for the product at that time.

 

We accept payment on the website and by phone using most major debit or credit cards.  In placing an order you confirm that the card being used for payment is yours.  If the issuer of your card refuses to authorize payment, we cannot be held responsible for any charge from your card issuer or banking group incurred by you as a result of processing an order with your credit/debit card in accordance with you order.

 

These terms do not affect your statutory rights as a customer.

 

CANCELLATION AND RETURNS

 

If you wish to cancel your order you can notify us by email info@mojoandmccoy.com or phone +44 (0) 1488 684 545 before we have dispatched the goods to you; or where the goods have already been dispatched to you, by returning goods to us in accordance with our returns policy.